ABSTRACT

Complementing Dibb and Simkin's established reputation in their field, this text presents a punchy overview of the leading 50 themes of marketing, each concisely summarized for revision purposes or quick-learning. While appealing primarily to students undertaking marketing exams, many practitioners will also find this 'glossary of current marketing' hard to resist.

The title builds on the earlier works of Dibb and Simkin, whose Houghton Mifflin text, 'Marketing: Concepts and Strategies', is the current business school market leading text in the United Kingdom, while their Thomson Learning text, 'The Marketing Casebook: Cases and Concepts', has just been revised and is the most widely used marketing casebook.

From understanding customers, branding and positioning, relationship marketing, social responsibility through to value-based marketing and one-to-one marketing, this book covers all the issues the modern marketer must address.

The text itself is organized into short structured chapters, the Briefs, each including:

* Core definitions
* A bulleted key point overview
* Thorough yet concise explanation of the concept and primary issues
* Illustrative examples
* A selection of examination style case, essay and applied questions
* Recommended further reading and sources.

Together these offer a rounded, concise and topical appreciation of each theme within a clear and accessible framework designed to aid revision. Also included are revision tips and 'golden rules' for tackling examinations, specimen examination papers with answer schemes, and a full glossary of key marketing terms.

chapter |1 pages

The Marketing Briefs

chapter 1|6 pages

Defining Marketing

chapter 2|5 pages

Relationship Marketing

chapter 3|5 pages

Marketing Orientation

chapter 4|5 pages

The Marketing Environment

chapter 5|5 pages

PEST and SWOT Analyses

chapter 6|5 pages

Consumer Buying Behaviour

chapter 7|6 pages

Business-to-Business Buying Behaviour

chapter 8|5 pages

Customer Relationship Management (CRM)

chapter 9|6 pages

Marketing Research

chapter 10|5 pages

Forecasting in Marketing

chapter 11|5 pages

Market Segmentation

chapter 12|4 pages

Targeting

chapter 13|5 pages

Positioning

chapter 14|5 pages

Branding

chapter 15|6 pages

Products

chapter 16|5 pages

The Product Life Cycle (PLC)

chapter 17|8 pages

Product Portfolios

chapter 18|4 pages

Packaging

chapter 19|5 pages

Service Products

chapter 20|5 pages

Advertising

chapter 21|5 pages

Public Relations (PR)

chapter 22|4 pages

Sponsorship

chapter 23|4 pages

Personal Selling

chapter 24|4 pages

Sales Promotion

chapter 25|4 pages

Direct Mail

chapter 26|4 pages

Direct Marketing

chapter 27|5 pages

The Internet

chapter 28|5 pages

Marketing Channels

chapter 30|5 pages

Pricing Concepts

chapter 31|6 pages

Setting Prices

chapter 32|6 pages

The Marketing Mix

chapter 33|6 pages

Marketing Strategy

chapter 34|6 pages

Competitive Forces and Strategies

chapter 35|5 pages

Competitive Advantage

chapter 36|5 pages

Marketing Planning

chapter 37|7 pages

Implementation and Controls

chapter 38|5 pages

The Marketing Audit

chapter 39|4 pages

Performance Measures in Marketing

chapter 40|5 pages

Internal Marketing

chapter 41|4 pages

International Marketing

chapter 42|5 pages

Consumer Marketing

chapter 43|6 pages

Business-to-Business Marketing

chapter 44|5 pages

The Marketing of Services

chapter 45|4 pages

Non-Business Marketing

chapter 46|5 pages

Retail Marketing

chapter 47|5 pages

Social Responsibility in Marketing

chapter 48|5 pages

Marketing Ethics

chapter 49|5 pages

Value-based Marketing

chapter 50|6 pages

One-to-One Marketing