ABSTRACT

Now in its third edition, the best-selling text, Marketing in Travel and Tourism, explains the principles and practice of marketing as they are increasingly being applied in the global travel and tourism industry. Building on the success of previous editions, the authors have completely revised the text to reflect the changes in the travel and tourism industry in the 21st century.

International examples and case studies drawn from recent practice in several countries are used throughout the text. Case studies emphasising the role of ICT include: Microburners, Travel Inn (budget hotels), RCI Europe, the Balearic Islands, and ICT and the role of the Internet in international NTO strategies.

With its comprehensive content and user friendly style, Marketing in Travel and Tourism third edition takes the reader from an initial definition of the subject matter through to the application of marketing in the travel and tourism industry, discussing crucial components such as planning strategy and the marketing mix, making it an indispensable text for both students and practitioners alike.

part |1 pages

Part One The Meaning of Marketing in Travel and Tourism

part |1 pages

Part Two Understanding the Marketing Mix in Travel and Tourism

chapter 6|18 pages

The marketing mix for tourism services

chapter 8|17 pages

Product formulation in tourism

chapter 9|15 pages

The role of price in the marketing mix

part |1 pages

Part Three: Planning Strategy and Tactics for Travel and Tourism Marketing

part |1 pages

Part Four: Using the Principal Marketing Tools in Travel and Tourism

chapter 15|20 pages

Advertising and public relations

chapter 19|16 pages

Direct marketing

part |1 pages

Part Five Applying Marketing in the Travel and Tourism Industry

chapter 20|21 pages

Marketing countries as tourism destinations

chapter 21|18 pages

Marketing visitor attractions

chapter 22|20 pages

Marketing passenger transport

chapter 23|22 pages

Marketing accommodation