ABSTRACT
This comprehensive guide presents specific, real-life examples of the strategies and tactics used by some of the world's most successful international businesses and organizations to excel in the global marketplace.
Divided into six major sections, this important book features more than 30 case studies that span critical issues of international business--globalization; negotiation; marketing; product/service quality; joint ventures and strategic alliances; and culturally diverse workforces. Each case study focuses on a particular company, region, or management style to clearly illustrate proven techniques for capitalizing on the cultural diversity of people, products, and markets.
With contributions from more than two dozen business executives and professors, spanning the globe from Japan, to Germany, China to Mexico, this casebook provides a broad spectrum of current and future approaches to acheiving international and cross-cultural business success.
TABLE OF CONTENTS
part |138 pages
Global Strategic Alliances
chapter |16 pages
Orient—U.S. Leasing Corporation
part |33 pages
Globalization
part |95 pages
International Business Negotiations
part |59 pages
International Management
part |53 pages
Managing a Culturally Diverse Work Force
part |21 pages
International Service Excellence