ABSTRACT

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.

chapter 1|1 pages

Introduction

chapter 2|6 pages

Categorizing forces for change

chapter 3|4 pages

Political, economic and social factors

chapter 4|2 pages

Technological factors

chapter 5|1 pages

Legal factors

chapter 6|3 pages

Environmental factors

chapter 7|1 pages

Recognizing opportunities and threats

chapter 8|3 pages

Strengths and weaknesses

chapter 9|4 pages

Putting it all together: SWOT analysis

chapter 10|1 pages

Summary

chapter 1|1 pages

Introduction

chapter 2|5 pages

Quality and continuous improvement

chapter 3|1 pages

The positive aspects of change

chapter 5|7 pages

Promoting continuous improvement

chapter 6|1 pages

Summary

chapter 1|1 pages

Introduction

chapter 2|3 pages

Resistance to change in yourself

chapter 4|11 pages

Managing resistance to change

chapter 5|1 pages

Summary

chapter 1|2 pages

Quick quiz

chapter 2|1 pages

Workbook assessment

chapter 3|2 pages

Work-based assignment

chapter 1|4 pages

Reflect and review

chapter 2|2 pages

Action plan

chapter 3|1 pages

Extensions

chapter 4|2 pages

Answers to self-assessment questions

chapter 5|2 pages

Answers to the quick quiz

chapter 6|1 pages

Certificate