ABSTRACT
Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing marketplace, how to delegate and negotiate more effectively, and how to change yourself to become a more effective player. An EQ (Emotional Quotient) survey helps you determine where you are on the scale of executive intelligence.
Putting Emotional Intelligence to Work leaves you with a greater understanding of the new work ethic for 21st-century leadership, its business and personal benefits, how to teach it in a corporate setting, and how to build self-managed teams with the right mix and match of personality types. Dr. Ryback's book brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.
David Ryback, Ph.D. is a management consultant and speaker on personal and organizational success. His experience encompasses business management and government consulting, as well as teaching at Emory University's School of Business. His diverse client base includes the US Department of Defense, government legal offices, financial institutions, manufacturers_both domestic and international, health care organizations, and national retail outlets. In Putting Emotional Intelligence to Work, Dr. Ryback brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.
TABLE OF CONTENTS
chapter |20 pages
Introduction: Crisis in Leadership
part |48 pages
Why Feelings in the Workplace? (Because They're There!)
chapter |10 pages
A Walk on the Beach
chapter |18 pages
The Personal Benefits of Emotional Intelligence
chapter |11 pages
Emotions in the Workplace—Then and Now
chapter |7 pages
The New Team Ethic
part |26 pages
What Is Emotional Intelligence?
chapter |9 pages
The Origins of Emotional Intelligence
chapter |7 pages
How Executive Intelligence Works
chapter |8 pages
The Assumptions of Self-Management
part |40 pages
Emotionally Intelligent Leadership
chapter |9 pages
Learning Emotional Intelligence
chapter |12 pages
The Ten Attributes of Executive Intelligence
chapter |15 pages
Delegating and Negotiating with Executive Intelligence
part |56 pages
Becoming Emotionally Intelligent
chapter |14 pages
Innovation—East and West
chapter |13 pages
Persuaders, Achievers, Listeners, and Fact-finders
chapter |16 pages
Emotional Surgery: Enhancing Your Type
chapter |11 pages
Leading Self-Managed Teams
part |28 pages
Beyond the Workplace