ABSTRACT

The Knowledge Management Yearbook is the most current and comprehensive resource available for knowledge management professionals; no other source of information so thoroughly surveys the state of the knowledge management discipline and industry and how they impact businesses and other organizations. Featuring both definitive articles and cutting-edge knowledge management techniques and research contributed by authorities, The Knowledge Management Yearbook covers the nature of knowledge and its management, knowledge-based strategies, knowledge management and organizational learning, and knowledge tools, techniques, and processes.

The reference section includes a set of up-to-date directories detailing on-line knowledge management resources, KM publications and organizations, and notable KM Quotes. The glossary of KM terms is increasingly perceived by the industry as a benchmark by which this evolving discipline is defined. The Knowledge Management Yearbook is an indispensable volume for any professional helping to shape his or her organization's knowledge strategy.

part One|51 pages

The Nature of Knowledge and its Management

chapter |9 pages

Classic in Knowledge Management

“What is” In the World of Work and Working: Some Implications of the Shift to Knowledge Work

chapter |10 pages

The Tacit and Explicit Nature of Knowledge

The Knowledge in Knowledge Management

part Three|197 pages

Knowledge Management and Organizational Learning

chapter |22 pages

Organizational Learning

Developing Organizational Memory through Learning Histories

chapter |12 pages

The Whole Enchilada

Intellectual Capital and you

chapter |11 pages

Learning Across a Living Company

The Shell Companies' Experiences

chapter |6 pages

The Collection and Codification of Knowledge

With an Eye to the Past: Transmitting the Corporate Memory

chapter |8 pages

The Transfer of Knowledge in an Organization

Running a Corporate Publishing Program

chapter |11 pages

Behind the Buzz

The Substance of Knowledge Management

part Four|106 pages

Knowledge Tools, Techniques, And Processes

chapter |5 pages

Information Technology

Information Rich, Knowledge Poor?

chapter |16 pages

Knowledge Management Tools

New Tools for Sustaining Competitive Advantage

chapter |13 pages

Knowledge Management Techniques

Putting Quality in Managing Corporate Memory

chapter |10 pages

Measurements and Knowledge Management

Measurements and the Knowledge Revolution