ABSTRACT

The very best business isn’t born out of hunches, macho tactical skirmishing or simply ‘being busy’, but is the product of careful calculation and understanding customers’ needs, wants and aspirations. Marketing Strategy Masterclass is a ‘how to’ book of marketing strategy focused on doing what our customers want us to do, how they want it done.

Included throughout are the wise words of a choice selection of history’s masters, depicted on the book’s front cover.

Aimed at professional marketing managers, business development managers and students, this real and practical masterclass is an indispensable reference for use on its own or alongside Marketing Strategy, 3rd edition, also published by Butterworth-Heinemann.

ABOUT THE AUTHOR
Paul Fifield has been extensively involved in strategic marketing training and education since 1980.

His professional assignments have ranged from marketing strategy development for some of the UK’s largest companies through to projects in market segmentation and branding to top level in-company strategy development programmes and workshops. He has advised clients in a wide range of industries including aviation, banking, brewing, business services, computing and software, construction, economic development, housing, hotels and catering, insurance, publishing, retailing, household appliances, telecommunications, tourism and utilities.

Paul is also Visiting Professor of Marketing at the University of Southampton and at the Collège des Ingénieurs in Paris.

part |2 pages

Part One: Preparing for the marketing strategy

chapter 1|16 pages

The internal business drivers

chapter 2|33 pages

The external environment

chapter 3|18 pages

The business strategy

chapter 4|12 pages

The marketing objectives

part |1 pages

Part Two: Developing the marketing strategy

chapter 25|4 pages

What is marketing strategy?

chapter 5|36 pages

Industry or Market? (I)

chapter 6|59 pages

The Customer (C)

chapter 7|60 pages

Segmentation and Targeting (S)

chapter 8|67 pages

Positioning and Branding (P)

chapter 9|40 pages

Customer Retention (R)

chapter 11|59 pages

Offerings (O)

part |2 pages

Part Three: Co-ordinating your marketing strategy stances

chapter 12|20 pages

Co-ordinating your marketing strategy

part |2 pages

Part Four: Implementing your marketing strategy

chapter 13|35 pages

Making it happen

part |2 pages

Appendices