ABSTRACT

Supporting Students for Success in Online and Distance Learning, Third Edition, provides a comprehensive overview of student support both on and off campus. While online and distance learning are the world’s fastest growing areas of educational development, they have a fundamental weakness—their graduation rates, which can be lower than 20 percent. In this powerful new edition, Ormond Simpson builds on a rich history of research in distance and e-learning to show how retention rates can be improved through tested support methods, often at a net financial profit to the institutions involved.

By comparing the evidence as well as the cost-effectiveness of various support tactics, this book describes how to promote student success and encourage skill-development from a number of different perspectives: definitions and purpose, theory and psychology, ethics, costs and benefits, activities, sources, media, proactive and reactive, assessment and feedback, staff development, writing support into course materials, research, quality assurance and institutional structures. This concise, practical guide is informal and jargon-free, yet its approach to evidence is rigorous, making it invaluable reading for all those interested in recruiting and teaching diverse students for successful online and distance learning.

chapter 1|11 pages

Introduction

Distance Education—Successes and Failures

chapter 2|8 pages

Student Support in Online and Distance Education

Definitions and Practices

chapter 3|32 pages

Non-Academic Student Support

chapter 4|16 pages

Academic Support—Tuition

chapter 5|8 pages

Theories of Student Support

chapter 7|21 pages

Designing Student Support for Success

chapter 8|16 pages

Media for Support

E-learning

chapter 9|18 pages

Enrollment, Induction, and Preparation

chapter 10|22 pages

Retrieval

chapter 12|13 pages

Course Design and Support for Success

chapter 13|15 pages

Student Support Outside the Institution

chapter 14|18 pages

Student Support for Different Students

chapter 17|1 pages

A Last Word