ABSTRACT

What makes a sport enterprise successful? How can managers working in sport improve organizational effectiveness through strategic behaviour management? This comprehensive and accessible textbook addresses these important questions and examines the theories that underpin organizational analysis in sport. Helping both students and practitioners to understand the different types of behaviour that occur within a sports enterprise, it also demonstrates how to develop ways of managing behaviour more effectively for the benefit of all stakeholders.

The book explores behaviour on individual, interpersonal, group and whole-organization levels, and presents an evidence-based framework for analysis built around key concepts such as:

  • Change and culture
  • Leadership
  • Motivation, rewards and incentives
  • Power and influence
  • Conflict, disputes and grievances
  • Equity, diversity and inclusion.

With international case studies, learning objectives, review questions and guides to further reading included in every chapter, no other textbook develops critical skills or an awareness of ethical issues in such detail and depth. Organizational Behaviour in Sport is essential reading for all students and practitioners working in sport, leisure or recreation management.

chapter Introduction|6 pages

Organizational behaviour in sport

part A|42 pages

Contextual, structural and operational features of sport enterprises

chapter 1|14 pages

Sport's special features

chapter 2|14 pages

Design and structure

chapter 3|12 pages

Culture and climate

part B|44 pages

Job-task processes in sport enterprises

chapter 4|10 pages

Job analysis and selection

chapter 5|11 pages

Orientation and induction

chapter 6|11 pages

Reward systems

chapter 7|10 pages

Training and development

part C|40 pages

Employee traits, dispositions and behaviours

chapter 8|11 pages

Personality

chapter 9|10 pages

Perceptions

chapter 10|10 pages

Motivation

chapter 11|7 pages

Attitudes, emotions and job satisfaction

part D|46 pages

Communication systems and social processes

chapter 12|9 pages

Group behaviour

chapter 13|11 pages

Team dynamics

chapter 14|11 pages

Interpersonal communication

chapter 15|13 pages

Leadership

part E|32 pages

Managing problematic structures, operations and behaviours

chapter 16|11 pages

Safety and risk

chapter 17|10 pages

Stress and aggression

chapter 18|9 pages

Conflict management and resolution

part F|31 pages

Power, control and change

chapter 19|8 pages

Power and politics

chapter 20|10 pages

Bargaining and negotiation

chapter 21|11 pages

Change and realignment