ABSTRACT
Communication within project-based environments presents special challenges. This is especially true within the construction industry, where interaction tends to be characterised by unfamiliar groups of people coming together for short periods before disbanding to work on other endeavours.
This book examines communication at a number of levels ranging from interpersonal interactions between project participants to corporate communication between organizations. Several non-typical perspectives on the process of communication are introduced to encourage the reader to think about communication in a more innovative manner. The combination of differing perspectives illustrates the diversity of communication problems facing those working within project-based environments. Practical guidance is provided on possible solutions to communication problems, and a number of examples and case studies are presented.
TABLE OF CONTENTS
part I|72 pages
Communication concepts and contexts
chapter Chapter 1|16 pages
Introduction
chapter Chapter 2|34 pages
The challenges of communicating in the construction project environment
chapter Chapter 3|20 pages
Theoretical perspectives on construction communication
part II|116 pages
From individuals to corporations
chapter Chapter 4|21 pages
Interpersonal communication
chapter Chapter 5|32 pages
Group and team communication
chapter Chapter 6|32 pages
Organisational communication
chapter Chapter 7|29 pages
Corporate communication
part III|43 pages
Future directions for construction communication