ABSTRACT

First Published in 2004. This book is intended as an introduction to the management of quality assurance and enhancement in higher education particularly in England. The text focuses on the relationship between institutional quality assurance and the auditing authority of the Quality Assurance Agency for Higher Education, the QAA.

chapter |8 pages

Introduction

part |2 pages

Part 1 The quality infrastructure

part |2 pages

Part 2 Managing quality in the context of the QAA Code of Practice

chapter 6|6 pages

The Code of Practice

chapter 7|38 pages

Collaborative provision

chapter 8|18 pages

Students with disabilities

chapter 9|14 pages

External examining systems

chapter 10|10 pages

Academic appeals and student complaints

chapter 11|14 pages

The assessment of students

chapter 12|26 pages

Programme approval, monitoring and review

chapter 14|16 pages

Placement learning

chapter 15|10 pages

Recruitment and admission of students

chapter 16|14 pages

Distance learning