ABSTRACT

This book develops and applies a new approach to the study of the working group and indeed of productive enterprises more generally. Unlike similar studies, in this volume the human is related back to the technological, and it is the socio-technical system as a whole that is the object of study. The work reported in this book shows how alternative modes of work organization can exist for the same technology, giving the possibility of organizational choice.

chapter

Introduction

part I|105 pages

Pattern and Process

section One|25 pages

The Nature of the Project: Methods and Concepts

chapter I|6 pages

The Socio-Technical Approach

chapter II|9 pages

Design and Methods

section Two|39 pages

Traditional and Conventional Work Group Organization

section Three|37 pages

Emerging Forms of Work Group Organization

part II|181 pages

Comparative Studies and Field Experunents

section Four|35 pages

Comparative Studies of Performance and Control

chapter XII|7 pages

Evaluation of System Functioning1

chapter XIV|12 pages

Work Load Stress and Cycle Regulation1

section Five|42 pages

The Creativeness of Composite Work Groups

chapter XVI|12 pages

Contrasting Patterns of Initial Deployment1

chapter XVII|8 pages

The Appearance of Independent Developments1

chapter XVIII|13 pages

Convergence through Mutual Learning1

section Six|32 pages

The Interaction of Management, Trade Union Lodge, and Working Group in a New Situation

chapter XIX|6 pages

Initial Failure 1

chapter XX|8 pages

A Second Attempt gets into Difficulties1

chapter XXI|8 pages

Crisis and Resolution1

section Seven|37 pages

Change Processes

section Eight|32 pages

Preparing for Higher Mechanization

chapter XXVII|4 pages

The Need for a Machine-Centred Work Culture1

chapter XXVIII|7 pages

Mechanization in a Manual Context1

chapter XXIX|9 pages

The Selection and Training of Face Teams1

chapter |8 pages

Summary and Conclusions