This unique book provides readers with vital information on one of the most important survival-success skill of the twenty-first century - influencing. By bringing the most consistent and dependable academic studies to light, and translating their conclusions into specific, behavioural steps, it gives readers an effective practical guide to success

chapter 1|11 pages


chapter 2|29 pages

Non-verbal influencing

chapter 3|18 pages

Verbal influencing

chapter 4|20 pages

Influencing your job appointment I

chapter 5|29 pages

Influencing your job appointment II

chapter 6|35 pages

Impression management on the job

chapter 7|15 pages

Motivation and influencing

chapter 8|17 pages

Personality and influencing

chapter 9|23 pages

Influencing decision-making

chapter 10|13 pages

Influencing behaviour

chapter 11|16 pages

Assertive criticism

chapter 12|20 pages

Influencing strategies

chapter 13|31 pages

Influencing a group

chapter 14|25 pages

Influential public speaking

chapter 15|15 pages

Influencing through networking

chapter 16|23 pages

Influencing through power and politics