ABSTRACT
In a world of changing lifestyles brought about by new services, technology and e-commerce, this book enters the arena of contemporary research with particular topicality. Integrating both theory and real world practices, Ng advances the latest concepts in pricing and revenue management for services in a language that is useful, prescriptive and ye
TABLE OF CONTENTS
part |2 pages
PART I The buyer as an individual
part |2 pages
PART II Buyers in aggregate