ABSTRACT
New Media in Times of Crisis provides an interdisciplinary look at research focused around how people organize during crises.
Contributors examine the latest practices for communicating during crises, including evacuation practices, workplace safety challenges, crisis social media usage, and strategies for making emergency alerts on U.S. mobile phones constructive and helpful. The book is grounded in the practices of first responders, crisis communicators, people experiencing tragic events, and communities who organize on- and offline to make sense of their experiences. The authors draw upon a wide range of theories and frameworks with the goal of establishing new directions for research and practice.
The text is suitable for advanced students and researchers in crisis, disaster, and emergency communication.
TABLE OF CONTENTS
section Section I|4 pages
Focusing on Crisis Responders
chapter 1|27 pages
Organizational Crisis Communication in the Age of Social Media
chapter 2|19 pages
This is Getting Bad
section Section II|2 pages
How Individuals Seek, Share, and Get Messages
chapter 4|23 pages
Identifying Communicative Processes Influencing Risk-Information Seeking at Work
chapter 6|18 pages
Mobile Crisis Communication
section Section III|2 pages
Opportunities for New Forms of Organizing during Times of Crisis