ABSTRACT

Culture pervades consumption and marketing activity in ways that potentially benefit marketing managers. This book provides a comprehensive account of cultural knowledge and skills useful in strategic marketing management. In making these cultural concepts and frameworks accessible and in discussing how to use them, this edited textbook goes beyond the identification of historical, sociocultural, and political factors impinging upon consumer cultures and their effects on market outcomes.

This fully updated and restructured new edition provides two new introductory chapters on culture and marketing practice and improved pedagogy, to give a deeper understanding of how culture pervades consumption and marketing phenomena; the way market meanings are made, circulated, and negotiated; and the environmental, ethical, experiential, social, and symbolic implications of consumption and marketing. The authors highlight the benefits that managers can reap from applying interpretive cultural approaches across the realm of strategic marketing activities including: market segmentation, product and brand positioning, market research, pricing, product development, advertising, and retail distribution. Global contributions are grounded in the authors’ primary research with a range of companies including Cadbury’s Flake, Dior, Dove, General Motors, HOM, Hummer, Kjaer Group, Le Bon Coin, Mama Shelter, Mecca Cola, Prada, SignBank, and the Twilight community. This edited volume, which compiles the work of 58 scholars from 14 countries, delivers a truly innovative, multinationally focused marketing management textbook.

Marketing Management: A Cultural Perspective is a timely and relevant learning resource for marketing students, lecturers, and managers across the world.

chapter |14 pages

Introduction

part I|106 pages

Global-local cultural domains

chapter 3|12 pages

Regional affiliations

Building a marketing strategy on regional ethnicity

chapter 4|13 pages

Dove in Russia

The role of culture in advertising success

chapter 7|15 pages

What do affluent Chinese consumers want?

A semiotic approach to building brand literacy in developing markets

part II|96 pages

Consumer and marketer identity and community politics

chapter 8|16 pages

The relational roles of brands

chapter 9|14 pages

Experiencing consumption

Appropriating and marketing experiences

chapter 11|15 pages

Tribal marketing

chapter 12|16 pages

Driving a deeply rooted brand

Cultural marketing lessons learned from GM’s Hummer advertising

chapter 13|18 pages

Cultural corporate branding

An encounter of perspectives

part III|68 pages

Researching consumers, marketers, and markets

chapter 14|18 pages

How you see is what you get

Market research as modes of knowledge production

chapter 15|17 pages

Interpretive marketing research

Using ethnography in strategic market development

part IV|156 pages

Refashioning marketing practices

chapter 18|26 pages

Re-examining market segmentation

Bifurcated perspectives and practices

chapter 19|15 pages

Value and price

chapter 20|15 pages

Product design and creativity

chapter 22|15 pages

Gendered bodies

Representations of femininity and masculinity in advertising practices

chapter 23|14 pages

Sales promotion

From a company resource to a customer resource

chapter 24|20 pages

Second-hand markets

Alternative forms of acquiring, disposing of, and recirculating consumer goods

chapter 25|19 pages

The ecology of the marketplace experience

From consumers’ imaginary to design implications

chapter 26|14 pages

Digital marketing as automated marketing

From customer profiling to computational marketing analytics

part V|71 pages

Institutional issues in the marketing organization and academy

chapter 27|14 pages

(Re)thinking distribution strategy

Principles from sustainability

chapter 28|14 pages

Institutionalization of the sustainable market

A case study of fair trade in France

chapter 29|16 pages

Commercializing the university to serve students as customers

A bridge too far, way too far

chapter 30|25 pages

Ethics