ABSTRACT
Expert advice for more effective teamwork in the library!
Cooperative Reference: Social Interaction in the Workplace addresses the need for reference librarians to work together to keep the system running smoothly. This book explores the various means of developing social professionalism, collaborating on projects, and combining forces with other libraries to remain on the cutting edge of information services in this new century. Using this guide, you will learn from the first-hand experiences of on-the-job reference librarians. This book will give you—as a reference librarian, administrator, library science student, or educator—ideas to support cooperative efforts in the library and beyond.
This book will show you how to better interact with:
- other reference librarians
- face-to-face users
- online users
- library and academia faculty
- other libraries
Other topics in Cooperative Reference include:
- tag-team referencing—a dynamic, synergistic environment at the reference desk
- teaching librarians about interpersonal skills—how to establish professional, collegial relationships with one another
- librarians teaming up to teach a class together
- cooperative reference desk scheduling—how to create and implement tailored desk hours
- collection development between librarians for different departments
- working together to create online services
- a consolidation of reference services by two separate libraries
TABLE OF CONTENTS
part 1|52 pages
Serving at the Reference Desk
chapter 4|7 pages
Reference Service in the Context of Library Culture and Collegiality
chapter 5|16 pages
The Reference Interview as Partnership
part 2|25 pages
Working Within the Library
part 3|73 pages
Working Within the Library
chapter 8|14 pages
Crossing Three Bridges
chapter 10|12 pages
Cooperation in a Multi-Faceted Reference Department
chapter 12|11 pages
Cooperative Reference and Collection Development
part 4|62 pages
The Virtual Library
chapter 13|17 pages
Improving Reference Services Through a Library Website
chapter 17|16 pages
Reference Beyond the Walls of the Library
part 5|32 pages
Cooperating with Faculty
part 6|26 pages
Cooperating with other Libraries