ABSTRACT

Contemporary writers position ‘dialogue’ at the heart of change theory, but what do we mean by ‘dialogue’? The Tao of Dialogue explains through story what dialogue means, and how to leverage dialogic principles in managing relationships within the workplace.

Accessible and innovative, The Tao of Dialogue explains the basic principles of dialogue, defined as a way of thinking and reflecting together with others, through the story of Michael, the CEO of a company about to embark on a life-changing journey. In the first half of the book, he is introduced to the idea of dialogue by Hannah, an internal change practitioner working within the organisation. He is encouraged to engage in dialogue with those he seeks to influence, which requires him to examine his mindset and proactively make changes to the ways in which he is communicating with his team and the wider organisation. In the second half of the book Michael is assisted by Mark, an external consultant with expertise in dialogic team and organisational development, who helps him apply dialogic principles to leading his team. Engaging yet practical, each part concludes with a summary of the dialogue that has taken place and how the model can be used in the real world, as well as an overview of the journey of the organisation, team and individuals.

Emerging from dialogue between seven experienced, international coaches, The Tao of Dialogue will be of interest to coaches in practice and training, as well as business leaders, HR and L&D professionals and consultants. It explains in simple terms how to transform human relationships, both one-to-one and team/group. It will also appeal to academics and students of coaching, executive development, change management and leadership development.

chapter |2 pages

Introduction

part I|1 pages

Michael and Hannah

chapter |2 pages

Monologue and dialogue

chapter |1 pages

A dialogic mindset

chapter |2 pages

Listening model

chapter |2 pages

Respect

part II|1 pages

Michael and Mark

chapter 8|2 pages

MarkIn which Mark meets Michael

chapter |2 pages

The Beanacre Model

chapter |2 pages

Circles and setting

chapter |2 pages

Checking in and checking out

chapter |2 pages

Building the container

chapter 15|2 pages

RevoltIn which Karen gets triangulated

chapter |2 pages

Triangulation

chapter 16|3 pages

PerturbanceIn which Mark turns up the heat

chapter |1 pages

Comings and goings

chapter |2 pages

The Four Player Model

chapter |2 pages

Dialogue revisited

chapter |2 pages

Working with the team – summary

part III|1 pages

Michael, Mark and Hannah