ABSTRACT
The third edition of HIT or Miss: Lessons Learned from Health Information Technology Projects presents and dissects a wide variety of HIT failures so that the reader can understand in each case what went wrong and why and how to avoid such problems, without focusing on the involvement of specific people, organizations, or vendors. The lessons may be applied to future and existing projects, or used to understand why a previous project failed. The reader also learns how common causes of failure affect different kinds of HIT projects and with different results.
Cases are organized by the type of focus (hospital care, ambulatory care, and community). Each case provides analysis by an author who was involved in the project plus the insight of an HIT expert. This book presents a model to discuss HIT failures in a safe and protected manner, providing an opportunity to focus on the lessons offered by a failed initiative as opposed to worrying about potential retribution for exposing a project as having failed. Access expert insight into key obstacles that must be overcome to leverage IT and transform healthcare.
Each de-identified case study includes an analysis by a group of industry experts along with a counter analysis. Cases include a list of key words and are categorized by project (e.g. CPOE, business intelligence). Each case study concludes with a lesson learned section.
TABLE OF CONTENTS
part I|2 pages
Hospital Care Focus
chapter Chapter 1|4 pages
Build It with Them, Make It Mandatory, and They Will Come: Implementing CPOE
chapter Chapter 4|4 pages
Hospital Objectives versus Project Timelines: An Electronic Medication Administration Record
chapter Chapter 5|4 pages
Clinical Quality Improvement or Administrative Oversight: Clinical Decision Support Systems
chapter Chapter 10|4 pages
Disruptive Workflow Disrupts the Rollout: Electronic Medication Reconciliation
chapter Chapter 11|4 pages
Anatomy of a Preventable Mistake: Unrecognized Workflow Change in Medication Management
chapter Chapter 12|4 pages
Failure to Plan, Failure to Rollout: Bar Code Medication Verification Failure
chapter Chapter 17|4 pages
Device Selection: No Other Phase Is More Important: Mobile Nursing Devices
part II|2 pages
Ambulatory Care Focus
part III|2 pages
Community Focus
part IV|2 pages
Points of View