ABSTRACT

Ethical Dilemmas in the Creative, Cultural and Service Industries enhances professional ethical awareness and supports students' development of skills for ethical decision-making in these growing sectors.

It focusses on the shaping of personal and professional values, and dealing with the moral and ethical issues that (future) professionals may encounter in practice. Including a multitude of varied and interdisciplinary case studies, this textbook adopts an applied ethical approach which enables the student to combine basic ethical theory with relevant and ‘real-life’ cases. Major ethical issues such as CSR, ethical leadership, human rights, fraud, employee rights and duties, new technology and (social) entrepreneurship are addressed.

This will be invaluable reading for students studying tourism, hospitality, leisure, events, marketing, healthcare, logistics, retail and game development. It will also be a suitable resource for in-company training of practitioners already working in this wide range of domains.

chapter Chapter 1|17 pages

Introduction

part I|80 pages

Ethics, culture, moral development and decision-making in business contexts

chapter Chapter 2|29 pages

Ethics and business

chapter Chapter 5|20 pages

Ethical dilemmas and decision-making (models)

part II|188 pages

Ethical dilemmas in the creative, cultural and service industries

chapter Chapter 6|25 pages

Professional ethics

chapter Chapter 10|26 pages

Human rights and business