ABSTRACT

The facilitator's guide is a companion to Organization Teams: Building a Continuous Quality Improvement. This guide provides lesson plans, including suggested time allocation, masters that can be used to create your own transparencies, quality bucks photocopy masters, a method for randomly assigning participants to teams, a "little instructor" who will offer suggstions and share ideas.

chapter |6 pages

Introduction

chapter Chapter 1

Teamwork and Synergy

chapter Chapter 3

Empowerment

chapter Chapter 4

Supportive Team Cultures

chapter Chapter 5

Team-Building Phases

chapter Chapter 6

Understanding How We Think

chapter Chapter 7|1 pages

Member Service Roles

chapter Chapter 8

Expanded Team Member Roles

chapter Chapter 9

Expanding Team Skills

chapter Chapter 10

Teams, Teams, and More Teams