ABSTRACT

Denise dreamed of being the kind of leader who empowered and engaged her people, but was becoming frustrated and disillusioned.

Denise -- a fast-rising, young consultant at a large advisory firm -- lands a job as a manager in industry. Crisis strikes as low-cost competitors take market share and general chaos generates late shipments. Denise goes into Lean consulting mode but quickly learns her supervisors are not buying it. They're not engaged, and they find the Lean tools confusing and a distraction from their goals of getting product out. It's going to take some magic -- magic that's available to you, the reader, too!

Come with Denise on a journey of discovery and skill development, as she moves beyond the tools and concepts of Lean and focuses on daily practice that helps her supervisors achieve their goals. It's about an approach called Toyota Kata that helps anyone develop and apply scientific thinking -- an exploratory mindset of curiosity and experimentation. A mentor from an unlikely place appears and shares with Denise how to coach her team. Once her supervisors dig into real problems they face every day, they begin to engage. Step by step, with insightful inputs from her mentor, Denise starts developing the skills to become a coaching manager. She watches her team meet their current challenges and be ready for more.

When you teach and practice scientific thinking and coaching skills you give wings to your team, and new worlds of opportunity open up. If you're a manager you'll identify with how the team in this story goes beyond general preaching about best practices, to practicing how to get to where they want to be. If you're a Lean practitioner frustrated with applying tools with a limited half life, you'll learn how to develop people so they can achieve their most important goals and keep going. And if you're already a Toyota Kata practitioner, well ... you will love this book!

part I|72 pages

Learning to Think Scientifically while Producing Results

chapter 1|12 pages

This is not what I've signed up for

chapter 2|10 pages

Getting to Work

chapter 3|10 pages

What's our Challenge?

chapter 5|12 pages

Getting Down to Kata Planning

chapter 6|6 pages

Storyboards and Experiments

chapter 7|4 pages

At Last, Experimenting!

chapter 8|6 pages

May the Coaching Lessons Begin

part II|114 pages

Coaching as Learning

chapter 9|18 pages

Starting to Coach (with Some Struggles)

chapter 10|14 pages

Japanese Cuisine and a Lot of Learning

chapter 11|8 pages

A Coach for the Coach

chapter 13|8 pages

Digging Deeper into the Obstacles

chapter 14|12 pages

A Green Drink, and Fresh Look at Storyboards

chapter 15|10 pages

Clever Experiments then Stuck in the Mud

chapter 16|12 pages

We Deliver Same Day

chapter 17|16 pages

Fun in the Learning Group?

chapter 18|8 pages

A Big Surprise – Twice

part III|106 pages

Scaling Up against the Odds

chapter 19|10 pages

A Confrontation, Then a Way Forward

chapter 20|8 pages

Denise Becomes a Motivational Speaker

chapter 21|12 pages

Preparing for Launch Day

chapter 22|12 pages

At Last

Grasping Current Condition

chapter 23|12 pages

Workshop Day 2

Stepping Back to Clarify Direction

chapter 24|14 pages

Establishing Goals to Set Up the 3-1-1

chapter 25|8 pages

Prepping for Fun with Puzzles

chapter 26|14 pages

Kata to Grow Exercise

part IV|48 pages

Upping the Pace

chapter 28|12 pages

A Month Down the Road

chapter 29|6 pages

A Fleet of Coaches Is Born

chapter 30|6 pages

If Only You Could Kata Your Love Life

chapter 31|6 pages

Victories and Setbacks

chapter 32|6 pages

The Grand Finale

chapter 33|6 pages

New Beginnings

chapter |4 pages

Afterword