ABSTRACT

Worldwide, there has been a growth in service user involvement in education and research in recent years. This handbook is the first book which identifies what is happening in different regions of the world to provide different countries and client groups with the opportunity to learn from each other.

The book is divided into five sections: Section One examines service user involvement in context exploring theoretical issues which underpin service user involvement. In Section Two we focus on the state of service user involvement in human services education and research across the globe including examples of innovative practice, but also identifying examples of where it is not happening and why. Section Three offers more detailed examination of such involvement in a wide range of professional education learning settings. Section Four focuses on the involvement of service users in research involving a wide range of service user groups and situations. Lastly, Section Five explores future challenges for education and research to ensure involvement remains meaningful.

The book includes forty-eight chapters, including seventeen case-studies, from all regions of the world, this is the first book to both highlight the subject’s methodological and theoretical issues and give practical examples in education and research for those wishing to engage in this field.

It will be of interest to all service users, scholars and students of social work, nursing, occupational therapy, and other human service subjects.

section Section 1|103 pages

Service user involvement in context

chapter 2|13 pages

Improving understanding of service user involvement and identity

A guide for service providers and practitioners organising involvement activities with disabled people

chapter 6|21 pages

A matter of power

Relationships between professionals and disabled service users

chapter 8|7 pages

Talking heads

Why asylum seeker parents are scared of social workers – mending the gaps between us

chapter 9|9 pages

Talking heads

Training for the non-disabled

section Section 2|116 pages

The state of service user involvement in human services involvement in education and research across the globe

chapter 10|11 pages

A tsunami of lived experience

From regional Australia to global mental health activism

chapter 11|12 pages

The meeting place between service users 1 and students

Mediums of learning at the School of Social Work of the University of Sherbrooke

chapter 12|6 pages

Talking heads

The non-existence of meaningful service user consultation in Congo Brazzaville

chapter 14|11 pages

Challenging racism in Hong Kong

An e-learning approach to social work education

chapter 15|12 pages

Lessons learned

The meaning making power of involvement

chapter 16|12 pages

Blank page

Involvement of expert by experience in social work education in Slovenia

chapter 19|12 pages

Social work in the UK

A case for radical co-production replacing worn out structures

chapter 21|3 pages

Talking heads

Nigeria to the UK

section Section 3|156 pages

Service user involvement in human services education

chapter 23|11 pages

Service user involvement in professional skill development

Planning and delivering a skills practice workshop

chapter 24|10 pages

Service users reaching out to help professionals

Shaping professional education on substance use and poverty issues

chapter 27|11 pages

All our justice

People with convictions and ‘participatory’ criminal justice

chapter 29|12 pages

Doing more than telling stories

chapter 30|7 pages

Investing in Children

How a children’s human rights organisation contributes to human services research and education

chapter 31|10 pages

Don’t judge a book by its cover

Lived experiences of the involvement of older people in social work education

chapter 33|12 pages

New Zealand’s indigenous end-of-life care customs

A qualitative study on Māori, by Māori, for Māori, with Māori

section Section 4|121 pages

Service user involvement in research in the human services

chapter 36|18 pages

Lessons of inclusive learning

The value of experiential knowledge of persons with a learning disability in social work education

chapter 38|8 pages

The trouble with coproduction

chapter 39|13 pages

Augmented communication

Patient and public involvement in research: rhetoric and reality

chapter 40|6 pages

From tokenism to full participation

Autistic involvement in research and the delivery of services

chapter 42|13 pages

Rhetoric to reality

Challenges and opportunities for embedding young people’s involvement in health research

chapter 43|10 pages

“Recently, I have felt like a service user again”

Conflicts in collaborative research, a case from Norway

chapter 45|8 pages

Talking heads

Reflections of a researcher with multiple impairments: Raising the voices of young disabled people preparing for life beyond segregated school

chapter 46|9 pages

Talking heads

Reflections on learning from gap mending participants: Experiences matter

section Section 5|16 pages

Future challenges and opportunities

chapter 47|8 pages

Professional education

Does service user involvement make a difference?

chapter 48|6 pages

Service user involvement in research

What difference does it make?