The management of organizational behavior is a critically important source of competitive advantage in today’s organizations. Managers must be able to capitalize on employees’ individual differences as jobs are designed, teams are formed, work is structured, and change is facilitated. This textbook, now in its third edition, provides its readers with the knowledge required to succeed as managers under these circumstances.

In this book, John Wagner and John Hollenbeck make the key connection between theory and practice to help students excel as managers charged with the task of securing competitive advantage. They present students with a variety of helpful learning tools, including:

• Coverage of the full spectrum of organizational behavior topics

• Managerial models that are based in many instances on hundreds of research studies and decades of management practice – not the latest fad

• Completely new introductory mini-cases and updated examples throughout the text to help students contextualize organizational behavior theory and understand its application in today’s business world

This ideal book for upper-level undergraduate and postgraduate students of organizational behavior is written to motivate exceptional student performance and contribute to their lasting managerial success. Online resources, including PowerPoint slides and test banks, round out this essential resource for instructors and students of organizational behavior.

part Part I|40 pages


chapter Chapter 1|12 pages

Organizational Behavior

chapter Chapter 2|26 pages

Management and Managers

part Part II|117 pages

Micro Organizational Behavior

chapter Chapter 3|23 pages

Managing Diversity and Individual Differences

chapter Chapter 4|32 pages

Perception, Decision-Making, and Creativity

chapter Chapter 5|32 pages

Work Motivation and Performance

chapter Chapter 6|27 pages

Satisfaction and Stress

part Part III|125 pages

Meso Organizational Behavior

chapter Chapter 7|25 pages

Efficiency, Motivation, and Quality in Work Design

chapter Chapter 8|33 pages

Interdependence and Role Relationships

chapter Chapter 9|33 pages

Group Dynamics and Team Effectiveness

chapter Chapter 10|29 pages

Leadership of Groups and Organizations

part Part IV|113 pages

Macro Organizational Behavior

chapter Chapter 11|27 pages

Power, Politics, and Conflict

chapter Chapter 12|25 pages

Structuring the Organization

chapter Chapter 13|28 pages

Technology, Environment, and Organization Design

chapter Chapter 14|29 pages

Culture, Change, and Organization Development

part Part V|53 pages


chapter Chapter 15|19 pages

International Organizational Behavior

chapter Chapter 16|31 pages

Evidence-Based Management

Critical Thinking and Continuous Learning