Conducting a good interview is more difficult than one might imagine. Of course, thorough preparation is essential, but equally important are knowledge of the specific subject area and effective communication skills. Interviewing: Theory, Techniques and Training presents relevant theoretical perspectives, provides material to help develop a range of communication skills and describes tried and tested ways of preparing for interviews.

There have been many developments in the field of interviewing in recent years. Computer-assisted protocols now play a prominent role in interviewing and there has been much research into the role of communication processes in interviews. Interviewing incorporates these recent developments and insights and offers up-to-date examples and practical suggestions.

part 1|30 pages


chapter 1|16 pages

Interview characteristics

part 2|71 pages

Conducting the interview

chapter 3|6 pages

Interviewer tasks

chapter 4|10 pages

Introducing the interview

chapter 5|23 pages

Asking questions

chapter 6|14 pages

Evaluating and probing

chapter 7|14 pages

Leading the interview

part 3|62 pages

Preparing the interview

chapter 8|45 pages

Designing the interview guide

chapter 9|13 pages

Interview training