ABSTRACT

This international textbook focuses on the strategic and operational aspects of sales management. With new material on  coaching and motivating sales teams, sales skills and leadership are developed in this unique product.

Sales Management teaches students how to gradually draw up a comprehensive sales plan: a process of analysing, learning, asking, brainstorming, writing, removing and reformulating. This comprehensive text provides core reading for students of sales and sales management globally.

chapter 2|46 pages

Strategic sales planning

chapter 3|48 pages

The sales prognosis

chapter 4|45 pages

Customer relationship

chapter 5|29 pages

Sales team organisation and planning

chapter 6|47 pages

Account management

chapter 7|38 pages

Trade fair management

chapter 8|57 pages

Commercial aspects of sales management

chapter 9|29 pages

Sales leadership

chapter 10|61 pages

Sales coaching and training

chapter 11|54 pages

Sales skills

chapter 12|22 pages

Aspects of internalization: China as example