ABSTRACT

Building Value through Marketing provides a hands-on guide to understanding and building compelling marketing plans that create value, not only in profit terms but also for customers and stakeholders.

Working step-by-step through strategy development, this book empowers those responsible for creating or managing new products or services to have the right mindset, understand the most important marketing tools that they can use and apply these to create unprecedented levels of value. Founded on the principle of Service Dominant Logic, the book is organized into three key sections: "The Value Mindset," "The 12 Building Blocks of Value," and "Value-Focused Marketing in Action," which walk through the process of value-focused product and service development. The strategies and tools put forward have been tested successfully across multiple industries and countries and are grounded in academic theory, emphasized by real-life case studies throughout. Readers will gain the ability to align their marketing scholarship and practices with the current definition of why a business exists and the role that marketing plays within these business practices.

This is essential reading for those studying Marketing Planning and Strategy at Advanced Undergraduate, Postgraduate and MBA levels. Its uniquely applied approach also makes it an excellent guide for marketing practitioners and institutions offering professional qualifications.

section Section I|39 pages

The Value Mindset

chapter 1|4 pages

What Is Marketing?

chapter 2|8 pages

What Is Value?

chapter 3|14 pages

How to Calculate Value

chapter 4|11 pages

What Is Marketing Strategy?

section Section II|61 pages

The 12 Building Blocks

chapter 5|4 pages

The 12 Building Blocks of Value

chapter 6|3 pages

Building Block #1

Core values

chapter 7|6 pages

Building Block #2

The LRTC

chapter 8|5 pages

Building Block #3

The problem worth solving (PWS)

chapter 9|5 pages

Building Block #4

The solution product

chapter 10|6 pages

Building Block #5

Story

chapter 11|3 pages

Building Block #6

The C-Channel

chapter 12|3 pages

Building Block #7

The D-Channel

chapter 13|4 pages

Building Block #8

The value system

chapter 14|7 pages

Building Block #9

The competitors

chapter 15|6 pages

Building Block #10

The force of attraction

chapter 16|4 pages

Building Block #11

The ecosystem

chapter 17|3 pages

Building Block #12

Service flow

part Section III|117 pages

Creating Value-Focused Marketing Strategy

chapter 18|2 pages

Overview of Section III

chapter 19|14 pages

The Nine Rules

chapter 20|6 pages

Step 1

Define core values

chapter 21|9 pages

Step 2

Define the “Why”

chapter 22|7 pages

Step 3

Brainstorm LRTC candidates

chapter 23|7 pages

Step 4

Brainstorm PWS candidates

chapter 24|10 pages

Step 5

Define the LRTC and PWS

chapter 25|11 pages

Step 6

Build and answer your M.E.C.E. question tree

chapter 26|8 pages

Step 7

Build the value system map and define key drivers

chapter 27|10 pages

Step 8

Identify scarce and abundant resources

chapter 28|9 pages

Step 9

Create S.M.A.R.T. objectives

chapter 29|5 pages

Step 10

Brainstorm strategic elements

chapter 30|9 pages

Step 11

Create marketing strategy and value proposition

chapter 31|8 pages

Step 12

Launch, monitor, analyze and revise