Crossing cultures can be a stimulating and rewarding adventure. It can also be a stressful and bewildering experience. This thoroughly revised and updated edition of Furnham and Bochner's classic Culture Shock (1986) examines the psychological and social processes involved in intercultural contact, including learning new culture-specific skills, managing stress and coping with an unfamiliar environment, changing cultural identities and enhancing intergroup relations. The book describes the ABCs of intercultural encounters, highlighting Affective, Behavioural and Cognitive components of cross-cultural experience. It incorporates both theoretical and applied perspectives on culture shock and a comprehensive review of empirical research on a variety of cross-cultural travellers, such as tourists, students, business travellers, immigrants and refugees. Minimising the adverse effects of culture shock, facilitating positive psychological outcomes and discussion of selection and training techniques for living and working abroad represent some of the practical issues covered.

The Psychology of Culture Shock will prove an essential reference and textbook for courses within psychology, sociology and business training. It will also be a valuable resource for professionals working with culturally diverse populations and acculturating groups such as international students, immigrants or refugees.

part Part I|46 pages

The psychology of intercultural contact

part Part II|75 pages

Theoretical approaches to culture shock

chapter 3|19 pages

Culture learning

chapter 4|28 pages

Stress, coping and adjustment

chapter 5|24 pages

Social identification theories

part Part III|123 pages

Varieties of culture travellers

chapter 6|15 pages


chapter 7|26 pages

Sojourners: International students

chapter 8|25 pages

Sojourners: International business people

chapter 9|27 pages


chapter 10|26 pages


part Part IV|35 pages

Applications and conclusions

chapter 11|22 pages

Culture training

chapter 12|12 pages