ABSTRACT

Multigenerational Communication in Organizations explores generational differences in the changing workplace from a communication perspective.

Starting from the reality that a workplace can contain up to five different generations, these chapters examine topics like generational perceptions on the job search process; organizational culture; organizational identification; organizational crises; the dark side of workplace communication; remote working; and future challenges. Outlines of best practices and suggestions for application are provided based on the most recent data and corresponding literature. The authors also develop a data-forward understanding of Generation Z in context.

This book is ideal for both scholars and practitioners in organizational communication and management, as well as for workplace managers and supervisors.

chapter 1|14 pages

The Evolving Organization

chapter 2|9 pages

A Generational Perspective

chapter 5|13 pages

Perspectives on Organizational Culture

chapter 6|14 pages

Organizational Identification

chapter 9|15 pages

Workplace Satisfaction

chapter 10|11 pages

Remote and Virtual Work

chapter 11|11 pages

Innovation and Future Challenges