ABSTRACT

Technological advances, alongside increasing globalization and growing awareness of socio-cultural and socio-political issues, are driving corporate branding innovations, and organizations must react and adapt quickly to compete. This book investigates and explores the impact of digital transformation on building corporate branding, identity and reputation.

This book brings together international contributors to provide examples from a wide range of industries and firms, including the retailing and agrifood industries, and illustrates the many dimensions of corporate branding and theories and how they can be aided by digital transformation. It explores the connection of branding with artificial intelligence, social media networks and technologies 4.0, as well as the limitations and challenges they might deliver. Using a combination of theory, primary research findings and practice, this book offers viewpoints and expertise from multiple regions, appealing to a global audience.

This edited collection serves as an important resource for researchers, scholars and postgraduate students of marketing, brand management and corporate communications and those interested in the emerging relationship with technology.

chapter 1|4 pages

Business digitalisation

Corporate identity and reputation

chapter 2|24 pages

Brand identity and digital transformation

Challenges and opportunities in the higher education sector

chapter 3|15 pages

Religion, social media networks and marketing opportunities

The case of British Muslim entrepreneurs

chapter 4|19 pages

Employees' social media presence

Future directions for corporate reputation

chapter 6|25 pages

Customer engagement in international marketing research

Intellectual structure and research agenda

chapter 9|18 pages

Personalisation

The construct and its dimensions

chapter 10|39 pages

The influence of eCommerce providers in promoting eCommerce

A study of Nigeria e-Merchants' and online customers' perspectives