ABSTRACT
Communication remains a significant topic for job acquisition, development, and advancement. As such, there are no shortage of classes, seminars and books written on the subject. However, there are few designed for the corporate consultant that are not aligned with some proprietary system, traditional academic classrooms, or author’s speculation. These tend to be either inaccessible, questionable in their content, or specifically aligned with the producers’ interests. So where can the Communication trainers and consultants go to focus on fundamental touchstone research and practices?
The Handbook of Communication Training is a powerful template, and first of its kind, for communication practitioners and academicians who wish to strengthen their professional capabilities. It also acts as a guide and standard for consumers and clients of these services.
The chapters within are an outgrowth of the National Communication Association’s Training & Development Division’s desire to provide guidance, structure, and support for members and non-members alike. It is specifically targeted at those pursuing best practices regarding communication consulting, coaching, teaching and training. The 7 Best Practices presented in this book represent capabilities that are foundational to the effective transfer of communication promotion and skill enhancement. As such, these practices, and supporting chapters, should appeal to novice and experts alike.
TABLE OF CONTENTS
part Best practice 1|44 pages
Maintain transparency to clients and trainees
chapter 2|15 pages
Communication training’s higher calling
chapter 3|12 pages
The F-word changes a circular message
part Best practice 2|58 pages
Use assessable methods
chapter 4|16 pages
Help, communication is broken and we need training!
chapter 5|21 pages
Greater alignment, greater success
chapter 6|20 pages
Observational assessment at the core of your communication training program
part Best practice 3|54 pages
Demonstrate technology proficiency
chapter 10|16 pages
Training in a flash
part Best practice 4|17 pages
Demonstrate professional development
part Best practice 5|1 pages
Develop and maintain organizational expertise
chapter 15|19 pages
From training to performance improvement
part Best practice 6|1 pages
Demonstrate effective and appropriate instructional design
chapter 17|17 pages
Best practices of training instructional design
chapter 19|11 pages
Instructional design training as instruction
chapter 20|10 pages
Training trainers growth mindset messaging
chapter 22|21 pages
Operationalizing Kolb’s Experiential Learning Cycle
part Best practice 7|1 pages
Demonstrate communication proficiency