ABSTRACT

This book, first published in 1965, illustrates the world of management in the airline industry. It examines the external relations with customers, government, investors, suppliers and competitors, as well as internal relations within the business such as organization and industrial relations.

part |2 pages

PART I EXTERNAL RELATIONS OF MANAGEMENT

part |2 pages

PART II INTERNAL RELATIONS OF MANAGEMENT

chapter |68 pages

Section I—Organisation

chapter |10 pages

Section II—Industrial Relations

part |2 pages

PART III THE INDIVIDUAL MANAGER

chapter 19|5 pages

The individual manager