ABSTRACT

Most companies today realize the imperative to connect with their customers, employees, and partners through social technologies -Facebook, Twitter, Google+, YouTube, and elsewhere. But a huge challenge is still in the way: how to build programs and teams for accomplishing all that. While organizations have been fixated on how to use the latest social tool, they've lost sight of how to create a talent pool capable of adjusting to the next wave of technology around the corner. For corporations to successfully transform into social business enterprises they must shift the focus from computers and tools to developing skills and attitudes around technology. Socialized! represents a "playbook" on how to create such a high-performing social enterprise. Filled with clear strategies and real-life stories from visionaries and change makers, the book is designed to help leaders motivate employees throughout the organization to adopt a "social" mindset, ensuring success against the competition.

chapter |19 pages

It’s Now or Never

chapter |1 pages

GREETER Community Employees Members ROLE

NURTURER DIPLOMAT Mother Colin Theresa Powell

chapter |3 pages

Step 3: Diagnose and Assess the Gaps

chapter |4 pages

SocialBusinessMaturityModel

chapter |1 pages

TYPESOFBUSINESSCULTURE

chapter |7 pages

How Do We Change the Culture?

chapter |2 pages

Poor Technology Integration

chapter |5 pages

Analytics: Monitor, Measure, Adapt

chapter |3 pages

Create a Technology Adoption Program

chapter 2|5 pages

Build or Join an External Community

chapter 6|2 pages

Become Your Own Media Publisher

chapter 2|19 pages

3 % 2 8 % 2 9 % 7 7 % 7 2 % 7 1 %

chapter |1 pages

Jet Blue Sentiment Analysis Positive

chapter |23 pages

Darwin’s Social Funnel

chapter |4 pages

Becoming SOCIALIZED!

chapter |1 pages

Endnotes

chapter 2|1 pages

Chapter 2

chapter |2 pages

Acknowledgments