ABSTRACT

With 2003 being the 100th anniversary of modern aviation, Passenger Behaviour was published at a milestone for the aviation industry. Remarkable achievements in engineering have made air travel highly accessible within the span of a single lifetime. However, when evolutionary barriers are exceeded various penalties are exacted. The most common experienced by air passengers include motion sickness, jetlag and increased arousal and stress at different stages of flight. Air travel also brings us into closer contact with strangers, making our examination and understanding of the social psychology of behaviour within groups (among passengers) especially relevant. This book examines a wide range of topics that help the reader to acquire a psychological understanding of how air travel impacts on human relationships; behaviour as well as physiological functions. Written by leading authorities in their areas, it is intended primarily for those with an interest in passenger behaviour and those who work professionally in commercial aviation. This includes pilots, cabin crew, ground staff, airline and airport managers, aviation psychologists, human factors specialists, aerospace medical/nursing personnel and aircraft designers and manufacturers. As air travel being an integral part of most people's lives, this book will also be of interest to anyone who travels either on a frequent or infrequent basis.

chapter |10 pages

Introduction

chapter 1|6 pages

Legal Aspects of Passenger Behaviour

chapter 2|15 pages

Flying-related Stress

chapter 7|14 pages

Homesickness and Air Travel

chapter 8|23 pages

Air Rage Post-9/11

chapter 9|10 pages

Passenger Attention to Safety Information

chapter 10|55 pages

Passenger Behaviour in Emergency Situations

chapter 14|14 pages

Health and Illness among Airline Passengers

chapter 16|15 pages

Appetite and In-flight Catering

chapter 18|7 pages

Civil Aviation?