ABSTRACT

Deception at Work tells you how to recognize and deal with lies, in meetings, negotiations, discussions and in writing. It is guaranteed to make you a more effective and confident operator, no matter what job you do. Simply leaving the book on your desk for others to see will improve your chances of not being deceived. The book exposes deception in all of its forms, linking the authors' 40 years of experience in dealing with fraudsters with the most recent findings on MRI scanning and the human brain. It explains how, why and in what circumstances both achievement and exculpatory lies are told, and how they can be resolved. It sets out a low key but effective plan for dealing with liars in all shapes and sizes, from confidence tricksters to malingerers and hard-nosed fraudsters. This ground-breaking work includes the most comprehensive summary of the clues to deception of any book currently in print.

part |2 pages

Part 1: The Problem of Deception

chapter 1|22 pages

Introduction

chapter 2|14 pages

Taxonomy

chapter 3|40 pages

The Human Mind

chapter 4|60 pages

Signs of Deception

part |2 pages

Part 2: Countermeasures

chapter 6|28 pages

Planning Tough Interviews

chapter 7|64 pages

Conducting Tough Interviews

chapter 8|52 pages

Dealing with Deception in Writing

chapter 9|52 pages

Other Applications

part |2 pages

Part 3: In Court

chapter 10|10 pages

Giving Evidence

part |2 pages

Part 4: Golf

chapter 11|14 pages

Golf and the Cunning Plan