ABSTRACT

 Airline Operations and Management: A Management Textbook is a survey of the airline industry, mostly from a managerial perspective. It integrates and applies the fundamentals of several management disciplines, particularly economics, operations, marketing and finance, in developing the overview of the industry. The focus is on tactical, rather than strategic, management that is specialized or unique to the airline industry.

The primary audiences for this textbook are both senior and graduate students of airline management, but it should also be useful to entry and junior level airline managers and professionals seeking to expand their knowledge of the industry beyond their own functional area.

chapter |2 pages

Introduction

Goal of Airline Management and Operations

chapter Chapter 1|33 pages

Historical Perspective

chapter Chapter 2|25 pages

Supply and Demand for Air Transportation

chapter Chapter 3|34 pages

Route Structure

chapter Chapter 4|35 pages

Product Offering

chapter Chapter 5|34 pages

Flight Schedule Development and Control

chapter Chapter 6|48 pages

Economics and Finance

chapter Chapter 7|34 pages

Pricing and Revenue Management

chapter Chapter 8|42 pages

Distribution

chapter Chapter 9|22 pages

International Air Transportation and Public Policy

chapter Chapter 10|11 pages

Looking Ahead

chapter |17 pages

Glossary