This updated edition of a standard text for general practitioners includes topics such as how pay is determined, cash flow, business planning, bookkeeping, insurance and VAT. It also contains guidance on tax and self-assessment.

chapter |3 pages


chapter 1|2 pages

Risk Management

chapter 2|3 pages

The Duties of an Osteopath

chapter 3|3 pages

Professional Indemnity Requirements

chapter 4|4 pages

Handling Complaints

chapter 5|6 pages

The General Osteopathic Council

chapter 7|12 pages

Clinical Negligence

chapter 8|5 pages

Examining and Treating the Patient

chapter 9|4 pages

Dealing with Difficult Patients

chapter 10|9 pages


chapter 11|6 pages


chapter 12|4 pages

Patient Records and the Law

chapter 13|6 pages

Osteopath Records

chapter 14|3 pages

Personal Relationships with Patients

chapter 15|2 pages

Whistle Blowing

chapter 16|3 pages


chapter 17|2 pages

Domiciliary Visiting

chapter 18|5 pages

Managing Patient Expectations

chapter 19|4 pages

Getting to Grips with Communication

chapter 20|4 pages

Information Technology and Risk Management

chapter 21|4 pages

Reviewing the Practice

chapter 22|24 pages

Health and Safety

chapter 23|5 pages

Health and Safety (Disability)

chapter 24|9 pages

Employment Issues and Risk

chapter 25|9 pages

Risk and the Media

chapter 26|2 pages