ABSTRACT

The Public Relations Strategic Toolkit presents guidance to instruct and educate students and professionals of public relations and corporate communications. Alison Theaker and Heather Yaxley cover every aspect of critical practice, including definitions of public relations, key theoretical concepts and both original and established methodological approaches. Case studies and interviews are featured  to provide real-world context and advice for professional development. The new edition is fully revised with brand new case studies and updated content which reflect significant developments in theory and contemporary practice. It puts particular emphasis on the use of technology (including automation) and social media in current public relations planning, corporate communications and stakeholder engagement.

The book is divided into four parts; covering the profession, public relations planning, corporate communication and stakeholder engagement. Features include:

  • definitions of key terms
  • contemporary case studies
  • interviews with practitioners
  • handy checklists
  • practical activities and assignments.

By combining theory and practice, with an invaluable insight from experts in the field, this guide will introduce readers to all the professional skills needed for a career in public relations.

part I|55 pages

The profession

chapter |2 pages

Introduction

chapter 1|11 pages

What is public relations?

chapter 2|12 pages

What do PR practitioners do?

chapter 3|16 pages

The PR industry and careers in it

chapter 4|12 pages

Professionalism and trends in PR

part II|94 pages

Public relations planning

chapter |4 pages

Introduction

chapter 5|15 pages

Situational analysis

chapter 6|16 pages

Understanding public psychology

chapter 7|14 pages

Setting objectives

chapter 8|14 pages

Strategic campaign execution

chapter 9|14 pages

Budgeting and resourcing

chapter 10|11 pages

Monitoring and evaluation

chapter |4 pages

Outro

part III|96 pages

Corporate communications

chapter |2 pages

Introduction

chapter 11|15 pages

Brand management

chapter 12|15 pages

Effective media relations

chapter 14|16 pages

Corporate social responsibility

chapter 15|15 pages

International considerations

chapter 16|15 pages

Digital public relations

part IV|104 pages

Stakeholder engagement

chapter |2 pages

Introduction

chapter 17|18 pages

Political relations

chapter 18|14 pages

Financial and investor relations

chapter 19|19 pages

Internal communications

chapter 20|19 pages

Inter-organisational relationships

chapter 21|13 pages

Community relations

chapter 22|17 pages

Consumer public relations