ABSTRACT

Where do powerful strategies come from? How do some companies develop strategies that enable them to outperform others regardless of the state of their industry or the economic climate? How does a company get the essentials to work in regard to the company’s strategies, such as leadership buy-in and follow through on implementations and performance management, without being slow, rigid and check-box focused? These are some of the questions asked by Arve Peder Øverland in Always On: Digital Brand Strategy in a Big Data World. This book will provide an understanding of what it takes to develop, implement and run a digital strategy but it is not meant as a rigid process document that must be strictly adhered to. Companies have different needs and live in vastly different environments. The internal structure of an organization and the market in which it competes is not going to adapt to a digital strategy process, it must find a process and methodology that works best for it. With big data emerging as a standard framework for decision making, digital strategy and governance have taken on increased importance. It’s a given in today’s online marketplace that you are perceived as being always on. Make sure your governance programmes for your systems and platforms keep it that way. Think fast, be agile, be ready - you’re always on!

chapter |9 pages

Introduction

chapter 1|5 pages

Always On

part I|64 pages

The Symptoms

chapter 3|10 pages

The Website

chapter 4|14 pages

Why are we in Social Media?

chapter 6|4 pages

Defining a Business Online

chapter 7|15 pages

Data the Great Myth Buster

chapter 8|4 pages

The Solution is never the next Gadget

part II|22 pages

The Business Case

chapter 9|6 pages

Understanding the Need

chapter 10|14 pages

Preparedness for Today and Inevitable Change

part III|28 pages

The Brand

chapter 13|4 pages

UX-based Brand Workshop Model

chapter 14|6 pages

Implementation Strategy

part IV|46 pages

The Strategy

part V|40 pages

Getting Started

part VI|57 pages

The Governance