ABSTRACT
Big data, surveillance, crisis management. Three largely different and richly researched fields, however, the interplay amongst these three domains is rarely addressed.
Through unique international case studies this book examines the links between these three fields. Considering crisis management as an 'umbrella term' that covers a number of crises and ways of managing them, this book explores the collection of ‘big data’ by governmental crisis organisations, as well as the unintended consequences of using such data. In particular, through the lens of surveillance, the contributions investigate how the use and abuse of big data can easily lead to monitoring and controlling the behaviour of people affected by crises. Readers will understand that big data in crisis management must be examined as a political process, involving questions of power and transparency.
A highly topical volume, Big Data, Surveillance and Crisis Management will appeal to postgraduate students and postdoctoral researchers interested in fields including Sociology and Surveillance Studies, Disaster and Crisis Management, Media Studies, Governmentality, Organisation Theory and Information Society Studies.
TABLE OF CONTENTS
part I|62 pages
Social media and crisis management
chapter 3|19 pages
Mining social media for effective crisis response
chapter 4|22 pages
Between the promise and reality of using social media in crisis management
part II|40 pages
Big data and health surveillance
chapter 6|21 pages
Triggering action
part III|103 pages
Case studies on disasters, crisis and big data