ABSTRACT

This widely-praised book is built around seven core principles that provide a framework for the many voices calling for the reaffirmation of democratic values,citizenship, and service in the public interest. This edition includes a brand new chapter that provides action recommendations for putting these values into practice, as well as current examples of how these ideas have been put to use in the real world.

chapter 2|20 pages

The Roots of the New Public Service

chapter 3|20 pages

Serve Citizens, Not Customers

chapter 4|18 pages

Seek the Public Interest

chapter 5|20 pages

Value Citizenship over Entrepreneurship

chapter 6|16 pages

Think Strategically, Act Democratically

chapter 8|17 pages

Serve Rather than Steer

chapter 9|15 pages

Value People, Not Just Productivity

chapter 11|17 pages

The New Public Service: Cases and Examples

chapter 12|8 pages

Conclusion