ABSTRACT
Highlights the skills and practices necessary for effective leader-managers in the public sector. It begins by clarifying the differences between leadership and management. It then draws on in-depth interviews with seven successful leader-managers in different policy fields to identify six critical skills and practices that are necessary for good leadership and good management in the public sector.
TABLE OF CONTENTS
chapter |9 pages
Introducing Our Leader-Managers
chapter |10 pages
Picking and Motivating Your People
chapter |9 pages
Walking Around … Listening … Learning
chapter |9 pages
Fostering Collaboration and Support
chapter |9 pages
Building Effective Organizations
chapter |7 pages
Communicating With the Public
chapter |9 pages
Demonstrating Character and Integrity
chapter |5 pages
Conclusion
part |118 pages
Interview Transcripts
chapter |16 pages
Kimberly Belshé
Secretary, California Health and Human Services Agency Interviewed by Michael Dukakis March 26, 2008 Sacramento, California
chapter |17 pages
John B. Catoe Jr.
General Manager, Washington Metropolitan Area Transit Authority Interviewed by Michael Dukakis June 12, 2007 Washington, DC
chapter |20 pages
Thomas W. Payzant
Former Superintendent, Boston Public Schools Interviewed by Michael Dukakis and John Portz June 5, 2007 Cambridge, Massachusetts
chapter |16 pages
Federico Fabian Peña
Former Mayor of Denver and Secretary of U.S. Departments of Transportation and Energy Interviewed by Michael Dukakis July 18, 2009 Denver, Colorado
chapter |14 pages
Mary E. Peters
U.S. Secretary of Transportation Interviewed by Michael Dukakis and John Portz November 9, 2008 Washington, DC
chapter |20 pages
Jean Hoefer Toal
Chief Justice, South Carolina Supreme Court Interviewed by Michael Dukakis and John Portz August 28, 2007 Columbia, South Carolina
chapter |12 pages
Bernard E. Trainor
Lieutenant General, U.S. Marine Corps, Retired Interviewed by Michael Dukakis and John Portz November 9, 2008 Potomac Falls, Virginia
