ABSTRACT

Organizations today have access to vast stores of data that come in a wide variety of forms and may be stored in places ranging from file cabinets to databases, and from library shelves to the Internet. The enormous growth in the quantity of data, however, has brought with it growing problems with the quality of information, further complicated by the struggles many organizations are experiencing as they try to improve their systems for knowledge management and organizational memory. Failure to manage information properly, or inaccurate data, costs businesses billions of dollars each year. This volume presents cutting-edge research on information quality. Part I seeks to understand how data can be measured and evaluated for quality. Part II deals with the problem of ensuring quality while processing data into information a company can use. Part III presents case studies, while Part IV explores organizational issues related to information quality. Part V addresses issues in information quality education.

chapter 1|15 pages

Introduction

part I|66 pages

Measuring Data Quality

chapter 2|16 pages

Measuring Data Accuracy

A Framework and Review

chapter 5|18 pages

Model-Based Data-Quality Evaluation

A Comparison of Internet Classifieds Operated by Newspapers and Nonnewspaper Firms

part II|47 pages

Modeling and Developing Information Processes for Information Quality

chapter 6|12 pages

Building Quality into Information Supply Chains

Robust Information Supply Chains

chapter 8|17 pages

Ip-Uml

A Methodology for Quality Improvement Based on Information Product Maps and Unified Modeling Language

part V|34 pages

Education and Capability Building in Information Quality