ABSTRACT

City and county governments provide a wide array of highly technical urban services. Gaining a rudimentary understanding of them can be a daunting challenge for students as well as new and inexperienced public servants. "Handbook of Urban Services" is designed to help meet this challenge.In language that will make the fundamentals clear to non-specialists, this practical handbook provides concise overviews of 17 core local government services in four functional areas: public Safety and Health Services - Police, fire, emergency management, emergency medical, animal control, and public health; Public Works and Planning Services - Planning and inspections, water treatment and distribution, wastewater and stormwater management, street maintenance and construction, solid waste collection and disposal, and forestry; Leisure Services - Parks and recreation, and libraries; and, Support Services - Public equipment, public buildings, and public facilities. Each chapter begins with a brief history of the service, followed by a discussion of effective management practices and policies. Chapter-ending bibliographies refer the reader to sources with more in-depth treatment.

chapter 1|3 pages

Introduction

part I|78 pages

Public Safety and Public Health Services

chapter 2|20 pages

Police

chapter 3|24 pages

Fire Protection

chapter 4|8 pages

Emergency Medical Services

chapter 5|12 pages

Emergency Management

chapter 6|6 pages

Animal Control

chapter 7|6 pages

Public Health and Mental Health

part II|99 pages

Public Works and Planning Services

chapter 8|16 pages

Planning and Inspections

chapter 9|22 pages

Water Treatment and Distribution

chapter 10|21 pages

Wastewater and Storm-Water Management

chapter 11|16 pages

Street Maintenance and Construction

chapter 12|14 pages

Solid-Waste Collection and Disposal

chapter 13|7 pages

Forestry

part III|26 pages

Leisure Services

chapter 14|12 pages

Library

chapter 15|12 pages

Parks and Recreation

part IV|15 pages

Support Services

chapter 16|8 pages

Public Equipment

chapter 17|5 pages

Public Buildings and Facilities