ABSTRACT
With conributions from eminent scholars worldwide, this handbook is a "state-of-the-science" summary of the body of knowledge about cultural intelligence--an individual's ability to funtion effectively in situations characterized by cultural diversity--and its relevance for managing diversity both within and across
TABLE OF CONTENTS
part I|78 pages
Public Safety and Public Health Services
part II|99 pages
Public Works and Planning Services
part III|26 pages
Leisure Services
part IV|16 pages
Support Services