ABSTRACT

Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system.

This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including:

    • Developing a results-based approach to HRD
    • Evaluation design
    • Data collection and measuring success
    • Calculating program costs and ROI
    • Increasing management support for HRD programs.

With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions.

The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.

part |69 pages

The Measurement Imperative

chapter |20 pages

A Results-Based HRD Model

chapter |27 pages

The ROI Methodology

part |59 pages

Evaluation Design Issues

chapter |14 pages

Evaluation Design

chapter |25 pages

Data Analysis

part |236 pages

Data Collection and Analysis

part |79 pages

Implementations Issues

chapter |13 pages

Using Technology

chapter |29 pages

Communicating Results

chapter |21 pages

Gaining Management Support