ABSTRACT

In the face of rapid changes and challenges to the business environment, learning and talent are key to the success of businesses. This is an area in which the Chief Learning Officer (the CLO) is vital and has evolved into a Chief Talent Officer role in organizations. The Chief Talent Officer is now responsible for working to drive value, focusing on issues such as talent, organization design and development, culture, business alignment, managing resources, innovation, technology, utilization, customer service, and ROI. Chief Talent Officer  discusses the critical, value-adding role of the next generation CLO, and the strategies that can be used to fulfill this role. With a wealth of perspectives from some of the world’s best talent executives, this book illuminates the role from the CLO’s perspective.

This revised and refreshed edition of the text includes the latest illustrative examples, explanations, and data. The reader is shown the role of the CLO from diverse, multinational points of view, and taken through the varying aspects of business strategy in a range of international environments.

This book is a vital tool for managers and students, providing techniques and methods for the training, talent, and HR communities alike. It will help its readers to demonstrate and understand the potential value that can be added to any organization when it is managed and organized well, and equipped with appropriate leadership.

chapter 1|29 pages

The chief talent officer

Evolution, trends, and opportunities

chapter 2|18 pages

Developing the strategy

chapter 3|22 pages

Setting the investment level

chapter 4|19 pages

Aligning learning to business needs

chapter 5|25 pages

Shifting to performance improvement

chapter 6|25 pages

Creating value-based delivery

chapter 7|21 pages

Managing the learning function for value

chapter 8|15 pages

Working in a global environment

chapter 9|23 pages

Managing talent for value

chapter 11|20 pages

Creating value with employee engagement

chapter 12|22 pages

Developing global leaders

chapter 13|31 pages

Demonstrating value with analytics and ROI

chapter 14|21 pages

Developing effective business relationships