ABSTRACT

The Routledge Companion to Consumer Behavior Analysis provides a unique and eclectic combination of behavioral, cognitive and environmental perspectives to illuminate the real-world complexities of consumer choice in a marketing-oriented economy. Edited by a leading authority in the field, the contributing authors have created a unique anthology for understanding consumer preference by bringing together the very latest research and thinking in consumer behavior analysis.

This comprehensive and innovative volume ranges over a broad multi-disciplinary perspective from economic psychology, behavioral psychology and experimental economics, but its chief focus is on the critical evaluation of consumer choice in the natural settings of affluent, marketing-oriented economies. By focussing on human economic and social choices, which involve social exchange, it explores and reveals the enormous potential of consumer behavior analysis to illuminate the role of modern marketing-oriented business organizations in shaping and responding to consumer choice.

This will be of particular interest to academics, researchers and advanced students in marketing, consumer behavior, behavior analysis, social psychology, behavioral economics and behavioral psychology.

part |21 pages

Introduction

part |205 pages

Behavioral economics meets marketing science

chapter |18 pages

Experimental analyses of choice and matching

From the animal laboratory to the marketplace

chapter |25 pages

Consumer store choice

A matching analysis

chapter |27 pages

Consumer purchase and brand performance

The basis of brand market structure

chapter |11 pages

What do consumers maximize?

The analysis of utility functions in light of the Behavioral Perspective Model

part |201 pages

Behavioral interpretation of consumer choice

chapter |16 pages

When loss rewards

The near-miss effect in slot-machine gambling

chapter |24 pages

From consumer response to corporate response

The Behavioral Perspective Model of marketing practices

chapter |16 pages

Consumer behavior analysis

A view from psychoanalysis

chapter |13 pages

Ethnographical interpretation of consumer behavior

Employing the Behavioral Perspective Model

chapter |21 pages

Collective intentionality and symbolic reinforcement

An investigation of Thai car-consumer clubs

chapter |17 pages

Consumer confusion

A Behavioral Perspective Model perspective