ABSTRACT
This book investigates a wide variety of situations and models which fall under the umbrella of information and referral. It examines traditional views in public libraries and library systems as well as descriptions of programs in nontraditional settings, such as academic libraries. A human services perspective is explored and research models are presented.
TABLE OF CONTENTS
part |50 pages
Public Libraries and I & R: Management, Staff Training, and Evaluation
part |37 pages
Library System I&R Services
part |25 pages
Academic Libraries: The Role of I & R
part |44 pages
The Social Services Perspective: Networking
part |63 pages
Research and Resources
part |31 pages
History And Recent Developments