ABSTRACT

Despite the scope and sophistication of contemporary health care, there is increasing international concern about the perceived lack of compassion in its delivery. Citing evidence that when the basic needs of patients are attended to with kindness and understanding, recovery often takes place at a faster level, patients cope more effectively with the self-management of chronic disorders and can more easily overcome anxiety associated with various disorders, this book looks at how good care can be put back into the process of caring.

Beginning with an introduction to the historical values associated with the concept of compassion, the text goes on to provide a bio-psycho-social theoretical framework within which the concept might be further explained. The third part presents thought-provoking case studies and explores the implementation and impact of compassion in a range of healthcare settings. The fourth part investigates the role that organizations and their structures can play in promoting or hindering the provision of compassion. The book concludes by discussing how compassion may be taught and evaluated, and suggesting ways for increasing the attention paid to compassion in health care.

Developing a multi-disciplinary theory of compassionate care, and underpinned by empirical examples of good practice, this volume is a valuable resource for all those interesting in understanding and supporting compassion in health care, including advanced students, academics and practitioners within medicine, nursing, psychology, allied health, sociology and philosophy.

chapter |5 pages

Introduction

part I|26 pages

Introducing the concept of compassion

chapter 1|12 pages

Understanding compassion: the tangled roots of compassion

Historical origins, modern day reflections and concerns

chapter 2|12 pages

Compassion in nursing history

Attending to the patient's basic human needs with kindness

part II|68 pages

Theoretical and therapeutic approaches to compassion

chapter 3|5 pages

Empathy, stress and compassion

Resonance between the caring and the cared 1

chapter 5|14 pages

Experiential learning and compassionate care

Encouraging changes in values, beliefs and behaviour

chapter 6|17 pages

Compassionate care

The theory and the reality

part III|80 pages

The implementation and impact of compassion in healthcare

chapter 9|22 pages

Care, compassion and ideals

Patient and health care providers' experiences 1

chapter 10|16 pages

Compassionate Clowning: improving the quality of life of people with dementia

A playful compassionate approach from the Hearts & Minds ‘Elderflowers'

chapter 11|12 pages

Compassionate care of patients with diabetes mellitus

A personal account

part IV|51 pages

Organizational issues

chapter 13|14 pages

How good people can offer bad care

Understanding the wider factors in society that encourage non-compassionate care